At Bigicloud, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and hosting services (Web Hosting, Managed Hosting, VPS, and Dedicated Servers).
Service Usage Data: Server logs, IP addresses, and resource usage statistics.
Cookies & Tracking: We use cookies and similar technologies to enhance user experience and analyze website traffic.
How We Use Your Information
To provide and maintain our hosting services.
To process payments and manage billing.
To send important service updates and support communications.
To improve our services, monitor usage, and prevent abuse.
To comply with legal obligations.
Sharing & Disclosure
We do not sell your personal data. We may share information only in the following cases:
With trusted third-party service providers (payment processors, data centers) who assist in service delivery.
When required by law, regulation, or legal process.
To protect our rights, safety, or property, and that of our customers.
Data Retention & Security
We retain your personal information only as long as necessary for the purposes described in this policy or as required by law. We use industry-standard encryption, firewalls, and access controls to safeguard your data. However, no online system is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
Access and request a copy of your personal data.
Request corrections or updates to inaccurate information.
Request deletion of your personal data, subject to legal and contractual limitations.
Opt out of non-essential communications.
If you are located in the EU (GDPR) or California (CCPA), you may have additional rights under applicable privacy laws.
Cookies
Bigicloud uses cookies to improve user experience, track performance, and analyze site traffic. You may disable cookies in your browser, but some features of our site may not function properly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
